Tuesday, 30 August 2011

Developing A Pleasant Personality

According to Stanley Marcus, “The dollar bills the customer gets from the teller in four banks are the same. What is different are the tellers”.
According to the dictionary meaning of personality, It is the personal or individual quality that makes one person to be different and act differently from another. It is the total physical, intellectual and emotional structure of an individual, including abilities, interest and attitudes.

There are enormous benefits in the possession of a pleasant personality. Choosing to smile or frown at situations is certainly a matter of personality. Your personality determines whether people will want to come around you or repel them as friends.

In order to develop a good personality, learn and make frantic efforts to smile, to be courteous and respectful to other, to pleasantly respond to request and questions.

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